Costco Mattress Return Policy 2022

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This is the Number #1 Costo mattress Return Policy Guide on the Internet.

If you purchased a Costco mattress then you probably wondering about its return policy, but not just like other mattresses Costco mattress return policy is overwhelming for customers.

Becuase most of the mattress sellers expect your package in original packaging with original receipt for the return to be accepted.

And lots of other mattress sellers can take up to 1 month to accept your return but this is not the case with Costco mattresses.

And why is that? Why Costco’s mattress return policy is excellent than others?

Because firstly Costco has a risk-free and 100% satisfaction guaranteed return that applies to everything they sell. And the great thing is you can get your money back even after years after purchasing the mattress because Costco mattress has a no-limit return policy on their mattress.

Costo mattress accepts returns on all their products like mattresses, memory foam, air mattresses, and other products without a receipt as of 2022.

What Is Costco’s Return Policy For Mattresses in 2022?

Costco Mattress Return Policy

Costco is a popular brand and known for the best customer experience and their return policy is so simple and easy.

When you purchase a mattress from Costco then you can return their mattress anytime when you want because they can accept returns without asking any questions or receipts.

Simply take your mattress to your nearby Costco warehouse store and bring your Costco membership card with you and return the mattress to their counter after that they will take care of everything.

But if you need any help with removing your mattress and returning it to their warehouse then you can schedule a call with their warehouse assistance so they can take the mattress from your home.

How Long Do You Have To Return A Mattress At Costco?

The good thing about Costco mattresses is there is no time limit for you to return their mattress at the Costco warehouse because they can take returns after years of using it so you can return their mattress to their warehouse anytime you want.

This means you can return their mattress after using it for 5 days or 5 years there is no time limit so you can return their mattress anytime you want.

Sounds amazing right?

Does Costco Accept Opened Mattresses?

As I said before one of the best things about their return policy is that their mattresses do not have to be in their original packaging for their return.

So if you want to return an opened mattress to their store, then there is no problem because you can return the opened Costco mattress to their store.

They can accept the return of their mattress even if you opened or used their mattress for years.

And if you want help to return their mattress at their store then you can call their warehouse they will help you with this process.

And this can apply to every product from Costco like their toppers, memory foam, and other products.

What’s the Costco Return Policy Without a Receipt for the Mattress?

Lots of people are not good at tracking all receipts just like me, but thankfully Costco covered it for us because whether you have a receipt or not they can take the return of their products.

Because when you shop anything at Costco, they keep all the records and your visit to their store through your membership card.

So you don’t need to have a receipt to return your mattress to the Costco warehouse.

So if you lost the original receipt of the Costco mattress then don’t worry just bring your membership card to their store and meet their customer service representative.

And they will help you and take care of everything.

Read More: Best mattress under $300

How to Return a Mattress to Costco Online?

Costco Mattress Return Policy

In 2022, more than 50% of customers purchased their mattresses at their online store.

And they have more than 10 million downloads of their mobile apps.

So as a result if you bought their mattress from or from their app then you need to follow some steps to return your mattress or any other products from Costco.

Follow these steps for an online return of the Costco mattress

Step 1: Log in to your account

If you purchase Costco mattress from an online store then just go to their official website and just log into your account.

Step 2: Click on “Return items”

After signing in then just click on “orders & returns” and then click on “Return Items” which will take you to a series of prompts.

Step 3: Follow the Prompts

After when you click on ‘return items’ it will take you through the process of scheduling a pick-up of your mattress.

And for returning their mattress to their online store they offer pick-up services for larger items such as mattresses.

How Much Does it Cost to Return a Mattress to Costco Online?

Don’t worry you don’t have to pay a penny for returning their mattress at Costco, because they offer 100% free return and a customer satisfaction guarantee. So if you want to return your mattress to Costco online then you can return your mattress or any other products from Costco for FREE.

Costco Mattress Refund Process:

When you are returning your mattress to Costco then you must be wondering how does Costco give you a refund?

And how their refund process works? How much time does it take? 

First upon it depends upon where you purchased their mattress. Is it from a physical shop or from online?

1. Refund Process for Costco physical stores

If you have purchased their mattress from their Costco store then this is the fastest way to get your money back by directly going to their warehouse.

Just go to their customer service representative and ask for a return and refund then you will get an immediate refund in your bank account.

But it can cause fewer delays than online returns. Because online returns can take time.

2. Refund Process for Costco Online

If you have purchased your mattress from Costco’s online store then the refund process can take a little bit more time.

Online return takes time because first upon you need to schedule their team to pick up the mattress from your home.

And after that, they move your large mattress to their warehouse. And the refund process doesn’t start until the return process of your mattress is completed.

The refund should appear in your account within 30 days of the original return request.

Can a Non-Costco Member Return a Mattress?

What if you don’t have their membership card then what can you do to return their mattress?

But unfortunately, a not-Costco member can’t be able to return their mattress to their store.

Because the return policy will require that purchase is verified using your Costco membership card.

But if you got your Costco mattress as a gift then you can return your mattress to their store only if it’s a gift to you.

So contact the person who gifted you this mattress then take their membership card information and you can claim your full refund at Costco.

What is the Costco Mattress Topper Return Policy?

Whether you purchased a mattress, topper, or any products from Costco the return policy applies the same to all their products.

So you can return the Costco mattress topper if you are unhappy with its purchase.

And it does not have to be in its original packaging to return.

So you can easily return their Costco mattress topper to their store.

What Is Costco mattress return policy Canada?

If you live in Canada and wondering about the Costco mattress return policy in Canada then all you need to know is you can return your Costco mattress in the period of 90 days from the original purchase.

So if you purchased the Costco mattress online then you can return your Costco mattress if you don’t like it in 90 days.

But return does not cover any wear or tear on your new mattress.

So keep in mind whether if you purchased the mattress from their online store then just return their mattress in 90 days period.

And you can get your refund back in your bank account in 30 days after applying for the return of your mattress or any other products from Costco online.

What Is Costco mattress return policy UK?

If you live in the UK, you need to know about Costco mattress return policy UK.

Costco mattress customers can get 100% satisfaction on their returns if they purchased their mattress in the United Kingdom.

If you have a nearby Costco store then you can directly go there and ask for a return even if you don’t have original receipts you can ask for a return.

If you have purchased their mattress online then all you need to do is log in to your Costco online store and click on returns.

And after a triumphant return, you will get your money in 30 days in your bank account.

Can Someone Else Return Your Mattress To Costco For You?

The answer is No! Other people can not return your mattress to Costco, because Costco can only accept returns when you or a person who is listed on your membership card. so the original purchaser must need to return the mattress to Costco.

But on the other hand, if someone purchased a mattress but they donated instead of returning then you can also claim the refund and get a full refund.

Conclusion on: Costco Mattress Return Policy

If you have a Costco mattress or considering purchasing this mattress then you must need to know about the Costco mattress return policy.

And one thing you need to know is you can easily return the Costco mattress without worrying about receipts and original packaging and stuff because the Costco mattress covered it for you.

So Costco’s mattress return policy is the number one mattress return policy in the market.

Frequently Asked Questions

1. Can I return a mattress to Costco after 2 years

Yes, actually the answer to this question is a little funny because they claim whether you should use Costco mattress for 2 years or 5 years you can return your mattress to Costco and claim your 100% guaranteed refund. So there is no time limit for returning your mattress to Costco.

2. Costco memory foam mattress return policy

Like any other Costco mattress products memory foam mattresses also have a great return policy so you can return your memory foam mattress anytime you want. And Costco offers a 100% Return and Refund Guarantee to all their customers.

Shree Jadhav
About the author

Shree Jadhav

Shree Jadhav is a freelance writer, with his critical & analytical thinking, he researches & tests all mattresses, to help people to choose the best mattress and give all guides & Information for every mattress on the market.

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